- Develops prospect lists and performs email outreach to prospective customers. - Follow up with prospects to foster positive relationships & convert them to customers. - Assists customer service with creating quotes & orders for significant leads. - Creates spec samples for high potential prospects & customers. - Tracks the progress of customers through our sales funnel & follows up appropriately. - Assists high-value customers via phone & email as needed. - Educates customers on our products and services using phone, webinars & screen sharing if necessary. - Identifies opportunities to improve our service based on customer interactions. - Performs other tasks as assigned by management.